Terms of service
These terms and conditions govern your use of our services. By accessing our services, you agree to these terms. Please read them carefully.
1. Use of Services
You agree not to use our services for any illegal or prohibited purposes.
2. Account and Privacy
You are responsible for the confidentiality of your account and password. You agree to inform us immediately of any unauthorized use of your account.
3. Payments and Billing
The fees applicable to our services are detailed on our website. You agree to pay all applicable fees as specified.
4. Intellectual Property
Our services and their content are protected by intellectual property rights. You agree not to reproduce, distribute, or create derivative works based on our content.
5. Limitation of Liability
We are not liable for direct, indirect, special, or consequential damages resulting from the use of our services. We do not guarantee the accuracy, completeness, or reliability of the content of our services. We disclaim responsibility for errors in the delivery address or loss during transit (theft). In the event of a returned package without a notification of a claim, the re-shipping costs will be borne by the customer.
6. Termination
You can terminate your account at any time by following the instructions on our website. We reserve the right to terminate your account for a violation of these conditions.
7. Changes to the Conditions
We reserve the right to modify these conditions at any time. Changes will take effect immediately upon publication on our website.
8. Customs Fees
If an order is shipped to another country (besides Canada), customs fees and taxes may be charged upon delivery.
9. SMS Marketing Program
By consenting to KIIMA’s SMS marketing in the checkout and initiating a purchase or subscribing via our subscription tools, you agree to receive recurring text notifications and text marketing offers. Message frequency varies but will not exceed 5 messages per month and providing consent is not a condition of purchase. Message and data rates may apply. If you wish to unsubscribe from receiving text marketing messages and notifications, reply with STOP to any mobile message sent from us or use the unsubscribe link we provided you within any of our messages. You understand and agree that alternative methods of opting out will not be considered a reasonable means of opting out. For any questions, please text HELP to the number you received the messages from or contact us at hello@kiima.co for more information.